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Voyager ETaskbarException Could not register tab, Error -2147467259
 
#1
0  
Hello,

My Windows 11 installed recent update 2026-05 Preview Update (KB5089573) (26200.8524) and Voyager stopped working throwing this:

Code
v12.0.3 64-bit / 5/27/2026 10:36:09 AM.507 StartupMgr:FinalizeTBXProps EAccessViolation Access violation at address 000000000041BF7B in module 'voyager.exe' (offset 1BF7B). Read of address 0000000000000010
v12.0.3 64-bit / 5/27/2026 10:36:09 AM.508 MainForm:SecondAct ETaskbarException Could not register tab. Error -2147467259

Tried to remove some user config files but nothing helped.BTW Voyager was opened when Windows updated.
Unable to start it. Please help fixing this.
 
 
 
#2
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Never used Voyager, but TB "proper" also had this issue up to v12.0.3. Updating to a newer version was one solution, but alas Voyager is still at 12.0.3.

See here, some solution may work for Voyager: https://www.ritlabs.com/en/auth-forums/forum4/topic16736/
 
 
 
#3
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Those solutions are:
  1. Get the new beta version - Where?
  2. Remove registry entries - Voyager doesn't create any so what config file(s) should I remove?
 
 
 
#4
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Quote
Mark Snow wrote:
Get the new beta version - Where?

I'm not aware of any Voyager betas after v12.0.3.

Quote
Mark Snow wrote:
Remove registry entries - Voyager doesn't create any so what config file(s) should I remove?

I don't know. Probably best to ask support using the link above, if nobody here can pitch in.

I would try making a fresh installation of Voyager in a new folder, and transferring the message base.
 
 
 
#5
12925.6985  
Got answer from support and this solution worked:
Quote
Please access the folder \...\Voyager\MAIL\ and rename the file  integers.ini into integers_1.ini. Then try to start The Bat! Voyager.
 
 
 
#6
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Great! Thanks for the feedback.
 
 
 
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